Presented by Ann Hogan Consulting, the Supervisor Leadership Academy is comprised of six webinars focusing on leadership style, cohesive teams, critical conversations, retention, recognition, and employment law 

This series will kick off with the True Colors personal success workshop. True Colors offers a research-based approach to understanding human behavior and motivation. This interactive, energizing seminar will guide participants through how understanding the similarities and differences of all people leads to developing improved communication skills, a greater appreciation of the uniqueness of self and others, and more meaningful relationships. 

This training series is for people managers at every level. It is designed for a consistent cohort of supervisors and managers to attend the training series together so they can build the familiarity and trust needed for shared learning. It will also be a great way to get to know some of your CHAD peers!  

See individual session details below.  

Check back as we get closer to the event to register. 

True Colors Personal Success Workshop (3 hours)
September 2, 2020

 

To manage and lead others, we need to be aware of our communication style. Often, we promote individuals into roles of leadership, and we assume they know how to lead and communicate with others. True Colors offers a research-based approach to understanding human behavior and motivation and uses a metaphor of colors to identify four distinct perspectives and personalities.

This interactive, energizing seminar will guide participants through the True Colors foundational experience. Practical and useful activities apply True Colors concepts to both personal and professional lives. Understanding the similarities and differences of all people leads to developing improved communication skills, a greater appreciation of the uniqueness of self and others, and more meaningful relationships.

Participants will:

  • Apply insights from the True Colors assessment to identify learning and communication styles in self and others;
  • Acquire new communication skills to improve daily interactions with others; and,
  • Address conflict in their organization with a more individualized approach based on the parties involved.




How to Work with Others as a Cohesive Team (2 hours)
The Five Behaviors of a Cohesive Team Framework Model
September 9, 2020

 

 

Teamwork within a health center is not only imperative for patient care but also for staff. Learning the model that makes up a cohesive team and how to implement the model is essential for leaders. In this interactive session, participants will learn: 

  • How to gain commitment from others;
  • Why trust is the essential first element and how to obtain it within the work environment;
  • Holding others accountable for the actions or lack of action; and,
  • How to focus on results.


Critical Conversations (1.5 hours)
September 16, 2020

 

When you work with others, at some point there will be a need to have a difficult conversation with your staff or team member. During this interactive session, we will use the skills acquired in sessions one and two, and also learn: 

  • The essential elements of having a critical conversation;
  • How to have the meeting with someone; and,
  • How to frame what to say and not to say to get to results.


 

Retention Strategies (1.5 hours)
September 23, 2020

 

Retention and engagement of current staff is key to providing services in the future. As the workforce decreases, it is important to become an organization that can retain high performers and create a culture of outstanding service to patients and employees. This session will provide the tools you need to evaluate where you need to improve, build upon your strengths, and start your journey to becoming an employer where staff chooses to stay.

Participants will:

  • Identify their organization’s strengths, weaknesses, opportunities, and threats (SWOT) when it comes to the retention of staff; and,
  • Develop a workforce strategy work plan that you can begin to implement now to impact your health center’s retention and staff engagement.



Recognizing Team Members (1.5 hours)
September 30, 2020

 

Recognition for a job well done is very important for staff within any organization. Many times, people leave organizations or don’t contribute to their fullest level because they feel their contributions go unnoticed. Recognition needs to be a part of every organization’s culture, and in this program, we will develop ways to approach recognition in low or no-cost ways. Time for participant questions included in addition to learning:

  • How to identify different ways of recognition;
  • How to recognize your team members without a budget; and,
  • The importance of recognition of the individual as well as a team effort.



Employment Laws as a Supervisor (1.5 hours)
October 7, 2020

 

Having a foundation knowledge of employment law is a must-have for each supervisor so they can recognize inappropriate behavior in the workplace and address it correctly and promptly. Employment law covers all areas of the employee lifecycle, and every action you take as a supervisor. Participants will learn what employment laws affect supervisors, including:

  • Hiring;
  • Discipline;
  • Termination;
  • Family Medical Leave Act (FMLA); and,
  • Harassment and Equal Employment Opportunity Commission (EEOC).